FAQs

Contact information:

For all merchandise related inquiries please contact: Sam@ScrewAttack.com

Do you ship internationally?

Yes, We ship to ALL PayPal supported Countries!

Do I have to pay import duty?

It sucks but If you live outside of the United States you may be charged a small duty fee which is sometimes imposed by the governing customs body in the country you live in.

International: Where's my order?

With International shipments all orders will go through customs. That means its up to the customs office regarding the proper analysis of each package. Unfortunately, that can sometimes cause delay on delivery. We've seen International shipments arrive anywhere from 3 days to 8 weeks, even if you've received an order sooner/later in the past. Please wait 8 weeks before contacting us.

Can I send you a design or artwork?

Sure! We are allways happy to take a look at new ideas and artwork. Send all designs/artwork to Chad@ScrewAttack.com.

Can I send you a picture of myself in ScrewAttack gear?

You bet your ass you can. We'd love to see it. Send your pictures along with your G1 forum name to Chad@ScrewAttack.com and we'll post it on the g1 Pride page!

Where can I order one of your limited edition hoodies?

We produce only a limited number of hoodies per year and once they are gone they are gone. You gotta be quick if you want one!

What is the exact sizing of your T-shirts?

Shirt sizes

Where do you ship from?

All orders are shipped straight from our HQ near Dallas, Texas.

What is the difference between domestic shipping options?

UPS Ground: A little pricey but your order should arrive anywhere from 2-5 business days and you'll get step by step tracking information (on UPS.com).

USPS 1st Class w/ Delivery Confirmation (Domestic): Our cheapest method of delivery. Orders should arrive between 5-10 days. You won't get step by step tracking, only confirmation of delivery, but you'll definitely be saving some $.

USPS Priority (Domestic): A faster method of USPS delivery with arrival times between 2-5 days. You will also get step by step tracking information (on USPS.com).

When will my order arrive?

We do our best to ship your order the day after it comes in. Delivery usually takes less than one week, but please wait 4 weeks before contacting us. International orders can sometimes take up to 8 weeks due to customs. In addition, if you order during Christmas time the USPS can take longer than expected.

How can I pay you?

All of our online payments are processed through PayPal. There are multiple ways to pay: PayPal transfer, Visa, MasterCard, Discover, American Express and eCheck.

How will I see the charge on my credit card? The name that should appear on your statement is ScrewAttack Entertainment LLC

Do I have to pay sales tax?

The only way you'll be charged tax on your order is If you live in the great state of Texas. Other than that you are golden.

What is your return/exchange policy?

We will replace damaged items, however we normally do not provide refunds or exchanges once shipped. Please make sure that you verify your t-shirt size before ordering.

Do you offer discounts on bulk purchases?

If you want to resell our products for your own personal gain at your shop (or chain of shops) or just need to order a big batch of merch so you can spread the word to all your buddies, we'd love to hear from you. Send us an email at Chad@ScrewAttack.com